Terms & Conditions
TERMS & CONDITIONS
DATA PROTECTION POLICY STATEMENT
In signing the Agreement, the Tenant provides his/her consent that the Landlord may disclose information in relation to the Tenant's occupation pursuant to this Agreement in the following circumstances and/or to the following people:
- to any member of the Landlords' group of companies (which means its subsidiaries, its ultimate holding company and its subsidiaries),
- to third parties in the event that the Landlord sells or buys any business or assets, in which case the Landlord may disclose personal data it holds to the prospective seller or buyer of such business or assets. If the Landlord's assets (or a substantial proportion of them) are acquired by a third party, then personal data it holds will be one of the transferred assets.
- if the Landlord is under a duty to disclose or share the Tenants' personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect the Landlord's rights, property, or safety of its employees, tenants, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- to the Tenant's parent/guardian where the parent/guardian is concerned about the Tenant's wellbeing or whereabouts.
- The Landlord will, in disclosing such information, ensure that there is no infringement of the Tenant's rights under the General Data Protection Regulation (EU) 2016/679 including (without limitation) the data protection principles set out within the General Data Protection Regulation (EU) 2016/679. The Tenant has the right to access information held about him/her this right of access can be exercised in accordance with GDPR.
PRIVACY POLICY
About Us
“We”, “us” or “our” means true student, with its principal place of business located at 24/25 The Shard, 32 London Bridge Street, London, SE1 9SG.
About This Privacy Policy
Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website, mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at hello@truestudent.com.
What Personal Information We Collect and How We Collect It?
We collect personal information that you provide directly to us:
- Contact information. If you sign up to receive emails or text messages from us, we will collect your name, email address, phone number, and any other information needed to contact you about the Services.
- Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services
How We Use Your Personal Information?
We use the personal information we collect for the following reasons:
- To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
- To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
- To provide you with information about the Services that you request from us or which we feel may interest you.
- To monitor and analyse trends, usage and activities in connection with our Services and to improve the Services.
- To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
- To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
- To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
How We Share Your Personal Information?
We may share your personal information in the following ways:
- With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.
Your Marketing Choices
When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.
We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will never share your personal information with any third party for their direct marketing purposes.
You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: hello@truestudent.com.
Retention of Your Data and Deletion
Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.
When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
Changes to This Privacy Policy
From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.
Contact Us
If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:
true student
24/25 The Shard, 32 London Bridge Street, London, SE1 9SG
hello@truestudent.com
COMPUTER GENERATED IMAGES
- Please note - developments which aren't yet built may use a range of computer generated images and virtual tours. These are not the final design and may be subject to slight changes.
MESSAGING
General
By opting into messages, you agree to receive recurring automated marketing and informational text messages from true student. Automated messages may be sent using an automatic telephone dialling system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with true student. true student reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. true student also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from true student again, just sign up as you did the first time and true student will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at hello@truestudent.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at hello@truestudent.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our privacy policy at: http://eepurl.com/iSBEQ6.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrolment following such changes shall constitute your acceptance of such changes.