DATA PROTECTION POLICY STATEMENT 

In signing the Agreement, the Tenant provides his/her consent that the Landlord may disclose information in relation to the Tenant's occupation pursuant to this Agreement in the following circumstances and/or to the following people: 

  1. to any member of the Landlords' group of companies (which means its subsidiaries, its ultimate holding company and its subsidiaries),
  2. to third parties in the event that the Landlord sells or buys any business or assets, in which case the Landlord may disclose personal data it holds to the prospective seller or buyer of such business or assets. If the Landlord's assets (or a substantial proportion of them) are acquired by a third party, then personal data it holds will be one of the transferred assets.
  3. if the Landlord is under a duty to disclose or share the Tenants' personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect the Landlord's rights, property, or safety of its employees, tenants, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  4. to the Tenant's parent/guardian where the parent/guardian is concerned about the Tenant's wellbeing or whereabouts.  
  5. The Landlord will, in disclosing such information, ensure that there is no infringement of the Tenant's rights under the General Data Protection Regulation (EU) 2016/679 including (without limitation) the data protection principles set out within the General Data Protection Regulation (EU) 2016/679. The Tenant has the right to access information held about him/her this right of access can be exercised in accordance with GDPR.

COMPUTER GENERATED IMAGES

  • Please note - developments which aren't yet built may use a range of computer generated images and virtual tours. These are not the final design and may be subject to slight changes.

FOLLOWER SOCIAL MEDIA COMPETITION 

  1. Entry is open to current university students, excluding employees or agencies of true student Limited or their family members and friends.
  2. The entrant must be following true student on the social account they enter the competition on and tag at least one friend. For a bonus entry the entrant should re-share the post on their account.
  3. There will be one winner across the Instagram and Facebook competition unless stated otherwise. 
  4. This winner will be selected at random after the competition deadline date. 
  5. If entrants are under-18, consent from a parent or guardian must be obtained prior to entry and the parent or guardian must agree to these terms and conditions in full.
  6. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
  7. The winner will be notified through either Facebook or Instagram and must provide all necessary details to claim the prize including student identification.
  8. If a winner does not respond to true student within 14 days of being notified by true student, then the winner's prize will be forfeited and true student shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize or the entry is invalid or in breach of these terms and conditions, the winner's prize will be forfeited, and true student shall be entitled to select another winner. 
  9. The winner consents to their name being publicly used across all true student marketing channels. 
  10. true student retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.  
  11.  true student reserves the right to disqualify any entrant that is deemed inappropriate, offensive or upsetting to other entrants, fans of the promoter or contrary to applicable law, and to remove any such entry or comment.  
  12. Promoter: true student Ltd, 8-9 Bulstrode Place, London, W1U 2HY. 
  13. The promotion is not in any way sponsored, endorsed or administered by, or associated with Instagram or Facebook.

#TRUELIFEIS SOCIAL MEDIA COMPETITION

  1. Entry is open to current university students, excluding employees or agencies of true student Limited or their family members and friends.
  2. The entrant must share content taken at true and post on their own social media platform and tag true student, whilst including the hashtag (#truelifeis). 
  3. All monthly entrants will be put into a prize draw to win a £30 gift voucher of their choice.This winner will be selected at random on the last working day of each month.
  4. If entrants are under-18, consent from a parent or guardian must be obtained prior to entry and the parent or guardian must agree to these terms and conditions in full.
  5. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
  6. The winner will be notified through the social channel they entered on and must provide all necessary details to claim the prize including student identification.
  7. If a winner does not respond to true student within 14 days of being notified by true student, then the winner's prize will be forfeited and true student shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize or the entry is invalid or in breach of these terms and conditions, the winner's prize will be forfeited, and true student shall be entitled to select another winner. 
  8. The winner consents to their name being publicly used across all true student marketing channels. 
  9. true student retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.  
  10.  true student reserves the right to disqualify any entrant that is deemed inappropriate, offensive or upsetting to other entrants, fans of the promoter or contrary to applicable law, and to remove any such entry or comment.  
  11. Promoter: true student Ltd, 8-9 Bulstrode Place, London, W1U 2HY. 
  12. The promotion is not in any way sponsored, endorsed or administered by, or associated with Instagram or Facebook.

REFER A FRIEND

  1. Agent referrals are not applicable for this offer.
  2. The friend or ‘Referee’ should be a NEW resident and not have previously resided at true Student.
  3. To be eligible for the cashback, bookings must be confirmed and all required payments must be received.
  4. The rewards will be handed out in the month of October 2022. For bookings made in true Glasgow, Liverpool, Newcastle, Manchester, Salford or Swansea. 
  5. The referrer will be eligible for £200 cashback or can choose to split the cashback amount with the referee.
  6. To qualify for the incentive the new booking must be 44-weeks or longer.
  7. Valid for all bookings made until 31st August 2022 for the 2022/23 academic year at all true student locations.
  8. The 'Referee' must have signed the terms & conditions of the contract before check-in.
  9. In order to be applicable, the 'Referer' much quote the 'Referees' full name. Likewise the ‘Referee’ must also quote the ‘Referrers’ full name via email to: hello@truestudent.com within 7-days of booking.
  10. Should a booking that is made via a recommendation be cancelled, then the offer will be deemed null and void.
  11. true student reserves the right to terminate, amend or extend this promotion at any time.
  12. This offer cannot be used in conjunction with any other offer. 
  13. Friend referrals can only be accepted if both guests have bookings for AY22/23    

REBOOKER MONTHLY PRIZE DRAW

  1.  Agent referrals are not applicable for this offer. 
  2. Only offered to students that are residents at a true property for AY21/22. 
  3. To be eligible for the monthly prize draw, bookings must be confirmed and all required payments must be received. 
  4. There will be one monthly rebooker prize winner for bookings made in true Liverpool, Birmingham, Glasgow, Newcastle or Manchester, Salford. 
  5. The prize will be handed out in the month of October 2022. 
  6. To qualify for the incentive the new booking must be 44-weeks or longer. 
  7. Valid for all bookings made and contracts signed between 1st January 2022 and 31st August 2022. 
  8. true student reserves the right to terminate, amend or extend this promotion at any time. 
  9. This offer cannot be used in conjunction with any other rebooker offer.
  10. Valid for all Birmingham and Glasgow bookings made before 31st May 2022.
  11. Valid for all Manchester, Salford bookings made before 30th June 2022.
  12. true student reserves the right to terminate, amend or extend this promotion at any time.

NHS DISCOUNT

  1. The £300 discount offer is only valid for new tenants booking at true Swansea from November 2021 on a 44 or 51 week contact.
  2. To be eligible for this offer the student must be studying an NHS course during the 22/23 academic year or have a part-time job with the NHS.
  3. To redeem the NHS discount offer, the student wishing to make use of the offer must email a copy of their NHS identification card with a valid expiry date to hello@truestudent.com within 7-days of booking.
  4. This offer is only redeemable when booking directly through true student.
  5. This offer cannot be used in conjunction with any other offer. 
  6. Depending on how the tenant chooses to pay their rent, the discount of will either be applied and split equally between weekly or semester payments of taken off as whole for yearly payments
  7. Valid for all Liverpool bookings made before 13th June 2022.

GROUP BOOKING OFFER

  1. To be eligible for the offer the tenants must book as a group of 3 - 6 students. 
  2. To claim the cashback offer, bookings must be confirmed and all required payments must be received.
  3. The rewards will be handed out in the month of October 2022. 
  4. To qualify for the incentive the new booking must be 44 weeks or longer.
  5. This offer is valid for group bookings made for the 2022/23 academic year at our true Liverpool and Swansea locations
  6. Valid for all Liverpool bookings made before 31st May 2022.
  7. Should a booking be cancelled, then the offer will be deemed null and void.
  8. true student reserves the right to terminate, amend or extend this promotion at any time.
  9. This offer cannot be used in conjunction with any other offer. 

SWANSEA FLYER CASHBACK OFFERS

  1. Agent referrals are not applicable for this offer. 
  2. To be eligible for the cashback, bookings must be confirmed and all required payments must be received. 
  3. Only offered to bookings that have recieved a physical flyer. To redeem the booking offer, the student wishing to make use of the offer must email hello@truestudent.com within 7-days of booking.  
  4. The £250 cashback will be handed out in the month of October 2022, for bookings made at true Swansea.
  5. To qualify for the incentive the new booking must be 44-weeks or longer. 
  6. Valid for all bookings made and contracts signed between 24th January 2022 and 28th February 2022.
  7. true student reserves the right to terminate, amend or extend this promotion at any time. 
  8. This offer cannot be used in conjunction with any other offer.

SWANSEA IPAD PRO PRIZE DRAW 

  1. Entrants must attened a higher education institute in Swansea. 
  2. To be eligible for the prize draw, entrants must submit their details here.
  3. The prize draw will be taking place on 1st July 2022 and there will only be one winner.
  4. The prize is a 5th generation iPad Pro and is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
  5. The winner will be notified via email and they must provide all necessary details to claim the prize including student identification.
  6. If a winner does not respond to true student within 14 days of being notified by true student, then the winner's prize will be forfeited and true student shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize or the entry is invalid or in breach of these terms and conditions, the winner's prize will be forfeited, and true student shall be entitled to select another winner. 
  7. true student reserves the right to terminate, amend or extend this promotion at any time. 

UCAS & AFS CASHBACK OFFERS

  1. Agent referrals are not applicable for this offer. 
  2. To be eligible for the cashback, bookings must be confirmed and all required payments must be received. 
  3. Only offered to bookings that have come through UCAS and AFS; made after 24th January for the following cities and the below cashback amounts will be applied:
    - Liverpool £250 cashback
    - Swansea £250 cashback
    - Manchester, Salford £200 cashback
    - Newcastle Opto £200 cashback
  4. To redeem the booking offer, the student wishing to make use of the offer must email hello@truestudent.com within 7-days of booking.  
  5. The rewards will be handed out in the month of October 2022, for bookings made in the above cities only.
  6. To qualify for the incentive the new booking must be 44-weeks or longer. 
  7. Valid for all bookings made and contracts signed between 24th January 2022 and 28th February 2022.
  8. true student reserves the right to terminate, amend or extend this promotion at any time. 
  9. This offer cannot be used in conjunction with any other offer.

LIVERPOOL STUDENT HOMES FLYER CASHBACK OFFER

  1. Agent referrals are not applicable for this offer. 
  2. To be eligible for the cashback, bookings must be confirmed and all required payments must be received. 
  3. Only offered to bookings that have received a physical flyer. To redeem the booking offer, the student wishing to make use of the offer must email hello@truestudent.com within 7-days of booking.  
  4. The £250 cashback will be handed out in the month of October 2022, for bookings made in the above cities only.
  5. To qualify for the incentive the new booking must be 44-weeks or longer. 
  6. Valid for all bookings made and contracts signed between 1st March and 1st August 2022.
  7. true student reserves the right to terminate, amend or extend this promotion at any time. 
  8. This offer cannot be used in conjunction with any other offer.


NEWCASTLE SOCIETY OFFER

  1. Agent referrals are not applicable for this offer.
  2. This is only applicable to official society groups recognised at true Newcastle Opto.
  3. To be eligible for the cashback, bookings must be confirmed and all required payments must be received.
  4. The rewards will be handed out in the month of October 2022, once the student has checked in and all their agreed rental payments are up to date.
  5. For bookings made in true Newcastle Opto only.
  6. The society group will be eligible for £100 per booking referred and booked at our true properties in Newcastle.
  7. The individual student will also be eligible for £100 cash back.
  8. To qualify for the incentive the new booking must be 44-weeks or longer.
  9. Valid for all bookings made until 31st August 2022 for the 2022/23 academic year.
  10. The 'Refereed' must have signed the terms & conditions of the contract before check-in.
  11. In order to be applicable, the ‘Referred’ student needs to let true know about the society they are part of within 7 days of booking their room at true. They need to do this by emailing hello@truestudent.com quoting the Societies full name.
  12. Should a booking that is made via a Society recommendation be cancelled, then the offer will be deemed null and void.
  13. true student reserves the right to terminate, amend or extend this promotion at any time.
  14. This offer cannot be used in conjunction with any other offer    

£300 STUDIO CASHBACK OFFER

  1. Agent referrals are not applicable for this offer. 
  2. To be eligible for the cashback, bookings must be confirmed and all required payments must be received. 
  3. Only offered to bookings of studio rooms in Swansea. To redeem the booking offer, the student wishing to make use of the offer must email hello@truestudent.com within 7-days of booking.  
  4. The £300 cashback will be handed out in the month of October 2022, for bookings made in the above cities only.
  5. To qualify for the incentive the new booking must be 44-weeks or longer. 
  6. Swansea: Valid for all bookings made and contracts signed between 31st March 2022 and 22nd August 2022.
  7. true student reserves the right to terminate, amend or extend this promotion at any time. 
  8. This offer cannot be used in conjunction with any other offer.

£200 APARTMENT CASHBACK OFFER

  1. Agent referrals are not applicable for this offer.
  2. To be eligible for the cashback, bookings must be confirmed and all required payments must be received.
  3. Only offered to bookings of apartment rooms in Swansea. To redeem the booking offer, the student wishing to make use of the offer must email hello@truestudent.com within 7-days of booking. 
  4. The £200 cashback will be handed out in the month of October 2022, for bookings made in the above cities only.
  5. To qualify for the incentive the new booking must be 44-weeks or longer.
  6. Swansea: Valid for all bookings made and contracts signed between 1st June 2022 and 22nd August 2022.
  7. true student reserves the right to terminate, amend or extend this promotion at any time.
  8. This offer cannot be used in conjunction with any other offer.

VARSITY KICKSTARTER

  1. Book with us and receive 4 X 30-minute free PT sessions across your first month at true Swansea & 4 free doza meals across your first month at true Swansea (a meal being a pizza, a doughnut, and a drink).
  2. Take a tour of true Swansea and receive a £10 Amazon voucher (limited to first 100)
  3. Agent referrals are not applicable for this offer.
  4. To be eligible for the package, bookings must be confirmed and all required payments must be received.
  5. The rewards will be valid in the month of October 2022, for bookings made in true Swansea.
  6. To qualify for the incentive the new booking must be 44-weeks or longer.
  7. Valid for all bookings made between 28th of April until 31st May 2022 for the 2022/23 academic year at true student Swansea location.
  8. true student reserves the right to terminate, amend or extend this promotion at any time.
  9. This offer cannot be used in conjunction with any other offer. 
  10. To access this offer you must contact hello@truestudent.com quoting this offer within 7 days of booking.

SWANSEA OPEN DAYS

  1. Agent referrals are not applicable for this offer.
  2. Valid for all bookings made on the 11th, 15th & 25th June 2022 for the 2022/23 academic year.
  3. Take a tour of true Swansea and receive a £10 Amazon voucher (subject to availability)
  4. Take a tour of true Swansea and receive free pizza (subject to availability).
  5. Bookings from Swansea open days are available for the £300 studio cashback offer.
  6. Bookings from Swansea open days are available for the £200 apartment cashback offer.
  7. Bookings from Swansea open days are eligible to enter the Swansea iPad Pro prize draw.
  8. true student reserves the right to terminate, amend or extend this promotion at any time.

LIVERPOOL OPEN DAYS

  1. Agent referrals are not applicable for this offer.
  2. Valid for all bookings made on the 17th & 18th June 2022 for the 2022/2023 academic year.
  3. Take a tour of true Liverpool and enter to win two weekend camping tickets to Forbidden Forest festival 2022 (subject to availability).
  4. true Student reserves the right to terminate, amend or extend this promotion at any time.

STAY TRUE TO YOUR FRIENDS SWANSEA

  1. Agent referrals are not applicable for this offer.
  2. Agent referrals are not applicable for this offer.
  3. The friend or ‘Referee’ should be a NEW resident and not have previously booked at true Student Swansea.
  4. To be eligible for the cashback, bookings must be confirmed and all required payments must be received.
  5. The rewards will be handed out in the month of October 2022. For bookings made in true Swansea only.
  6. The referrer will be eligible for £200 cash for every successful referee.
  7. To qualify for the incentive the new booking must be 44-weeks or longer.
  8. Valid for all bookings made until 31st August 2022 for the 2022/23 academic year at true student Swansea.
  9. The 'Referee' must have signed the terms & conditions of the contract before check-in.
  10. In order to be applicable, the 'Referer' much quote the 'Referees' full name. Likewise the ‘Referee’ must also quote the ‘Referrers’ full name via email to: hello@truestudent.com within 7-days of booking.
  11. Should a booking that is made via a recommendation be cancelled, then the offer will be deemed null and void.
  12. true student reserves the right to terminate, amend or extend this promotion at any time.
  13. This offer cannot be used in conjunction with any other offer.