How much does is it cost to stay at true?

Our developments vary in price and we have different room options available to suit different budgets, starting from £150 per week. 

Can I view a room?

We would love for you to come and visit us in Newcastle or arrange a Skype /Facetime call to show our different rooms. For our developments that are not yet open, we have virtual tours on our location pages, please contact us to discuss further.

What is the booking process?

You can book directly with true using our website. In order for the booking to be confirmed, all required documents must be returned including guarantor agreement, tenancy agreement and provision for your rent payments. A booking will only be confirmed by true once all the necessary documentation has been supplied.

Who can be my guarantor?

A guarantor is someone over the age of 18 who takes joint financial responsibility for your tenancy and is liable to pay your rent if you are, for any reason, unable to pay an amount owed to true Student. You will need to name a guarantor when you make your booking if you select to pay your rent in instalments. This person will need you chose to be your guarantor will need to be UK based and sign a guarantor agreement and we have the right to pursue this person for any outstanding payments and it is therefore important your guarantor understands the liability.

Do I need to be a student?

Yes our developments are only for students.

Do I need to pay a deposit?

No, we do not charge deposits. You can simply reserve a room for £1 and this will be taken off your first months’ rent payment. 

I only have a conditional offer, can I still book?

Yes, you can secure your room for £1 and if you don’t get into the University of your choice or decide to go to another city where there is no true accommodation then this will be refunded.

Can we stay in the same room as a couple?

Yes, of course you can stay as a couple in our accommodation. We do not charge extra for this.

Can I book with friends?

Yes! You can book with friends and we’ll try our best to position your rooms as close to one another as possible – please let us know after you book online.

Do you offer short term lets?

Most of our rooms are occupied throughout the year but we might be able to accommodate your needs. Please contact us to see if we can meet your short-term accommodation needs.

Can I rebook my current room for next academic year?

As soon as prices are ready for the new academic year, you’ll be able to rebook your room and will be given first refusal for 14 days. We will inform you of this with an email and posters around the site. Our friendly teams will also be able to give you some more information around this time.

Can’t find what you’re looking for?

Send us a message and we’ll get back to you as soon as we can.