true Student Booking Guarantee
We recognise that many people’s plans will be up in the air
right now and that we are all currently going through a period of uncertainty.
But we’d like to reassure you that if life doesn’t quite go to plan, and your
circumstances change, we’ve got you covered.
You can cancel for free if…
- You fail to get the results to attend the University you selected
- Your VISA is declined
- You choose to move to another university in a city where we are yet to have true Student accommodation
So, if you are thinking about living with us for the next academic year, you can book with confidence with just a £150 advanced rent payment and nothing else to pay until 10th August. There are so many great reasons to stay with us from our all inclusive luxury student apartments and suites to our awesome social spaces and first-class experiences.
- There is a 14 day cooling off period once the Tenancy Agreement has been signed, after which the Tenancy Agreement is legally binding.
- In some cases, we will cancel the booking if a replacement tenant is found who will take on the rent liability. This decision will be made by the management team at their discretion.
- The cancellation period is extended for tenants booking at true Swansea, as we will allow cancellations until our show flat is ready to view during January 2021. Cancelations must be made by 31st January 2021.
- The true guarantee only covers your booking prior to check-in, once you have moved into a true accommodation - you are no longer able to cancel your booking for the reasons stated above.