Arriving from France to the UK in the middle of a pandemic was not easy, but arriving at True was! They have been very comprehensive and flexible with my arrival date. A lovely team member was here to welcome me late at night. During the self-isolation period, someone from the team would bring my groceries and check on me.
The team is lovely and always ready to help as best as they can. The virtual events have been a great support during the pandemic, they are always so much fun (and the real-life events are even better)!
I would 100% recommend True to any student!
Testimonials
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Recommendations from our guests...
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true Birmingham
John Pico Rivera
As a new postgraduate student at the University of Birmingham, True
proved to be the perfect location to get acquainted with this great city and
make new friends. Throughout my year staying in this student accommodation,
staff members Molly and Naomi looked out for the wellbeing of all the students
by constantly checking up on us and providing weekly activities which gave us
an opportunity to interact and build a sense of community. Even within a
complicated situation such as the Covid - 19 pandemic, the staff at True
searched for ways to bring balance and comfort to all its residents, making us
feel at home.
In general, the facilities are great, the rooms
are very comfortable, and the staff provides a safe and friendly environment. I
would definitely recommend True as great accommodation for students who want to
live their university experience in the city of Birmingham to the fullest.
Guest feedback
Anna Sian, true Manchester, Salford
I really really enjoy living at true, the whole team is so supportive. The Wellbeing Manager has helped my partner Chris and me with our fitness a lot, from inductions in the gym to helping us with the app setups on the equipment, and even providing great advice if we need some extra help. Vince is also such a great laugh, and he's always available for a chat if we ever need it. It's really great to live somewhere that has people that are always there for some wellness support. - Anna Sian, true Manchester, Salford
Ze Liu, true Birmingham
The apartment has an excellent location and is the central area of ​​the city. On the left hand side of the entrance is Chinatown, China Supermarket, Chinese restaurant, hairdressing, computer repair, and milk tea shop. It can be reached within a half-minute walk. The vegetable and fruit market is just a 2-minute walk from the right hand side of the entrance. The apartment is also adjacent to the famous St. Martin’s Cathedral and Niuhuan Shopping Plaza, similar to Wangfujing Street in Beijing and Nanjing Road in Shanghai. It can be reached in a 3-minute walk. The layout of the rooms is reasonable, the facilities are very new, and they are very clean. The decoration of the public study area is very industrialized, which is in line with the urban atmosphere of Birmingham. The staff in the apartment are also lively and friendly young people, ready to help the guests in the apartment. Living in the city center, shopping, life and study are very safe and convenient. The person in charge of the apartment, Molly, is young, beautiful and capable. This apartment is worthy of five-star recommendation.
Guest feedback
The apartment has an excellent location and is the central area of ​​the city. On the left hand side of the entrance is Chinatown, China Supermarket, Chinese restaurant, hairdressing, computer repair, and milk tea shop. It can be reached within a half-minute walk. The vegetable and fruit market is just a 2-minute walk from the right hand side of the entrance. The apartment is also adjacent to the famous St. Martin’s Cathedral and Niuhuan Shopping Plaza, similar to Wangfujing Street in Beijing and Nanjing Road in Shanghai. It can be reached in a 3-minute walk. The layout of the rooms is reasonable, the facilities are very new, and they are very clean. The decoration of the public study area is very industrialized, which is in line with the urban atmosphere of Birmingham. The staff in the apartment are also lively and friendly young people, ready to help the guests in the apartment. Living in the city center, shopping, life and study are very safe and convenient. The person in charge of the apartment, Molly, is young, beautiful and capable. This apartment is worthy of five-star recommendation.